Oracle NetSuite has announced a series of new product innovations to help organisations reduce costs and run more efficiently so they can grow their top and bottom lines. The latest innovations include both traditional and generative AI-powered capabilities across the entire suite; new field service management and enterprise performance management (EPM) solutions; and new capabilities that help finance and customer experience professionals improve the speed and accuracy of business processes.
“Over the past 25 years, our mission has stayed the same: deliver a unified suite of cloud applications that enable customers to do more with less and grow their businesses,” said Evan Goldberg, founder and EVP, Oracle NetSuite.
“We continue to extend the capabilities of NetSuite to support this mission and help our more than 37,000 customers benefit from the latest cloud and AI innovations. Our new updates include traditional and generative AI capabilities embedded throughout the suite to help increase user productivity, reduce costs, and improve overall business efficiency.”
NetSuite has introduced new generative AI-powered capabilities across the entire suite and added new traditional AI capabilities to help customers enhance planning and budgeting, reduce manual data entry, and expand business insights. New AI-powered capabilities include:
NetSuite Text Enhance
New generative AI-powered capabilities help users create contextual and personalised content for any text area in NetSuite based on a few starter words that describe intent. Supported by the Oracle Cloud Infrastructure (OCI) generative AI service, NetSuite Text Enhance helps finance and accounting, HR, supply chain and operations, sales and marketing, and customer support teams improve productivity by leveraging AI to produce relevant drafts that they can quickly and easily review, edit, and approve.
NetSuite Planning and Budgeting
New AI-powered capabilities in NetSuite Planning and Budgeting help organisations automate data analysis to improve and accelerate decision making. With predictive algorithms that continually monitor and analyse plans, forecasts, and variances, customers can quickly and easily uncover and highlight trends, anomalies, and correlations.
NetSuite Bill Capture
New AI-powered capabilities help organisations intelligently capture and categorise expenses based on historical data. With NetSuite Bill Capture, customers can reduce manual bill entry to help increase the productivity of accounting teams.
NetSuite Analytics Warehouse
AI-powered capabilities in NetSuite Analytics Warehouse consolidate and centralise data from a multitude of sources and help organisations accelerate access to data visualisations and reporting. With increased visibility and deeper understanding of transaction-level activity, customers can spot patterns and gain faster insights for better decision making.
To help customers further streamline financial planning and reporting, improve access to working capital, accelerate payments, and automate compliance, NetSuite is enhancing the financial management capabilities across the suite and introducing new EPM, digital payment, and e-invoicing solutions.
NetSuite Enterprise Performance Management (EPM)
A new integrated set of finance solutions that connects financial and operational planning, automates account reconciliation, streamlines close processes, and enhances tax and narrative reporting. With NetSuite EPM, customers can increase business visibility, enhance decision making, and drive growth.
NetSuite Capital
A new embedded service that helps organisations improve their cash flow and reduce days sales outstanding (DSO). With NetSuite Capital, customers can accelerate payments and increase working capital by reviewing, pricing, and submitting invoices from accounts receivable for immediate payment.
NetSuite Pay
A new digital payments solution embedded in NetSuite that helps customers accelerate and simplify the application and onboarding process for new merchant accounts. With NetSuite Pay, customers can integrate solutions from payment processing providers with pre-negotiated rates and fees, to improve the simplicity and transparency of payments processing. Versapay is the first partner to support this new solution.
NetSuite Electronic Invoicing
A new e-invoicing solution that helps organisations optimise payment and cash collection, reduce costs, and streamline global invoicing compliance. With the solution, powered by Avalara, customers can connect directly to national and international networks from within NetSuite to increase efficiency, reduce costs, and address compliance with global e-invoicing mandates.
NetSuite Transaction Line Distribution
A new capability that provides a simple, fast, and flexible way for organisations to split a singular transaction across subsidiaries, departments, or other segments. With this SuiteApp, CFOs and controllers can establish percentage-based or predetermined amount-based distribution templates and automate journal entry creation to improve the speed and accuracy of transactions and financial reporting.
NetSuite Benchmark 360
A new tool that helps organisations analyse key operational and financial metrics and understand how they are performing compared to similar organisations in their industry and region. With NetSuite Benchmark 360, customers gain insights and recommendations for how to improve business performance.
To help organisations meet changing customer expectations and deliver seamless experiences, NetSuite is introducing a new field service management solution as well as new commerce and subscription management capabilities.
Field Service Management
A new product offering that helps organisations improve the efficiency of end-to-end field service operations and increase customer satisfaction. With Field Service Management by NetSuite, customers can improve field-to-office communications by simplifying scheduling and dispatch, automating inventory and customer asset management, and increasing visibility into real-time data.
SuiteCommerce MyAccount
A product offering that is now available for customers in the UK, in addition to the U.S., that helps organisations improve self-service and online account management. With SuiteCommerce MyAccount, customers can quickly and easily pay invoices, convert online quotes to sales orders, manage subscriptions, and make repeat purchases.
NetSuite CPQ
A new feature in NetSuite CPQ helps organisations provide customers with subscription options. With support for subscriptions from SuiteBilling in NetSuite CPQ, customers can increase revenue opportunities by offering more configurable solutions to their customers.
New Licensing Model
NetSuite is also introducing a new licensing model that will give customers task-specific licences for employees that don’t require full access. For example, a warehouse employee who only needs NetSuite access for receiving, putaway, picking, and shipping, will gain access to NetSuite’s relevant warehouse management functionality without requiring a full subscription. Initially available for NetSuite Warehouse Management, the new licensing model will make it easier for customers to boost productivity by giving more employees access to NetSuite.
New features in NetSuite Planning and Budgeting, NetSuite Bill Capture, NetSuite Capital, NetSuite Transaction Line Distribution, SuiteCommerce MyAccount, and NetSuite CPQ are now available. Other new features across the suite will be available in the next twelve months.